Dear Luc: The free ATM conundrum

I often hear about consumers over-using costly features like free ATM withdrawals. How can I put some controls around what customers are doing with my cards?

Luc Gueriane, Moorwand CCO

Dear Luc, I often hear about consumers over-using costly features like free ATM withdrawals. How can I put some controls around what customers are doing with my cards? Although giving a user access to ATM withdrawals is standard for a banking proposition, it doesn’t necessarily mean you want withdrawals to be one of the main […]

The History of Payments: The rise of Prepaid Cards

Customers are presented with a wealth of payment methods daily, so Moorwand has created a new series where our team will delve into the different types available. First up: Prepaid Cards

Luc Gueriane, Moorwand CCO

The industry often talks about payments as if it’s one, homogeneous group. But in actual fact, that couldn’t be further from the truth. A ‘payment’ is simply the action of paying or being paid. But the method this action chooses in order to complete itself is completely variable. Today, customers are presented with a wealth […]

What do customers want from their banking products?

The UK is crowded when it comes to banking, so businesses wanting to succeed in this space need to ascertain what customers really want from their payments and banking products. But does what the market think?

Luc Gueriane, Moorwand CCO

The UK is already a crowded market when it comes to banking. And it has been for some time now. An Accenture report from 2018 found new entrants accounted for an “eye-popping” 63% of companies operating in the UK’s banking and payments industry. “It’s a pretty saturated market as things stand, with some very big […]

Luc Gueriane joins EPA Project Banking Access team

Moorwand is pleased to announce that Luc Gueriane, CCO, has joined a group of other industry figures to support the Emerging Payments Association Project Banking Access group.

Luc Gueriane, Moorwand CCO

Moorwand is pleased to announce that Luc Gueriane, CCO, has joined a group of other industry figures to support the Emerging Payments Association Project Banking Access group. The purpose of the group is to help the payments industry support EMIs, PIs, digital banks, and merchants to open and keep open bank accounts for safeguarding funds […]

Mobile wallets aren’t going anywhere, and here’s why…

In a pre-pandemic world, mobile wallets struggled to compete with the penetration rates of alternative - more embedded - payment methods. But then COVID happened, and it caused the payments landscape to shift.

Luc Gueriane, Moorwand CCO

In a pre-pandemic world, mobile wallets struggled to compete with the penetration rates of alternative – more embedded – payment methods. According to Capgemini’s World Payments Report, there were 708.5 billion non-cash transactions in 2019 globally. But just one billion of these were via mobile wallets. Whilst a staggering 81% of Chinese consumers were using […]

Let’s look back at 2020’s 12 days of payments

To bring a bit of festive cheer to an otherwise gruelling year, Moorwand has put together 12 days of payments from 2020 which we think the industry should be proud of.

Luc Gueriane, Moorwand CCO

It’s no secret that COVID-19 has disrupted payment firms’ transaction volumes this year. Particularly those who rely heavily on brick and mortar customers or international travel, as opposed to e-commerce-based merchants. When the UK lockdown began, Revolut saw a dramatic 40% dip in revenues due to its reliance on interchange fees. But eight months later, […]

Moorwand strengthens client offering with growth of its Account Management team

Moorwand has introduced its Account Management team to provide a consistent and ongoing level of support for its programme managers once they go to market.

Luc Gueriane, Moorwand CCO

With the continued development of the business throughout 2020, Moorwand has grown its Account Management team to provide a consistent and ongoing level of support for its programme managers once they go to market. Kevin Friedrich, has joined Moorwand as Head of Client Relations, a new position designed to ensure Moorwand’s clients have access to […]

From Open Banking to contactless payments, what will shape the fintech industry in 2021?

2020 has been dramatic to say the least. We can expect this turbulent year to have a longstanding impact with even more drastic change on the horizon. So, what do the next 12 months have in store?

Luc Gueriane, Moorwand CCO

2021 predictions from Luc Gueriane, Chief Commercial Officer at Moorwand 2020 has been dramatic to say the least. In the fintech industry there has been a monumental shift towards digital payments. The mix of shop closures, lockdown measures and the booming ecommerce sector have made fintech products more relevant, and more important, than ever. And […]